As I wrote in Part 1 of this post, installing and configuring CRM client can be a real adventure [:)]
I am getting ready for another CRM project. Our client will use Microsoft Dynamics CRM 4.0 for Outlook with Offline Access. While installing a client in a testing environment I encountered the following error:
Action Microsoft.Crm.Setup.Client.InstallPstAction faild.
Although there is a number of posts (Post 1 | Post 2 | Post 3 | Post 4) and a KB Article describing similar problems with CRM 3.0, the solutions mentioned did not help me to solve mine. It seems the problem was caused by Croatian version of Office 2007. Authors do mention that CRM has issues with all non-English Office versions (I am using English version of Office with spell-check support for Croatian).
Solution in my case was simple [:)]:
1. Uninstall Office 2007 English and Croatian spell-check support
2. Install Office 2007 English
3. Install CRM Client
4. Configure CRM Client
5. Install Croatian spell-check support