I am currently creating a site for a customer. He decided to use Document Center template. We started to build this site and created initial structure. Then I decided that quick launch would be useful so I went to customize its look and feel. To my amazement there was no…
In my previous post I mentioned that duplicate detection could be better in CRM 4.0. Few days ago I found a nice article on how to enhance Duplicate detection. It describes how to use the Soundex algorithm for duplicate detection. Soundex will detect 3 duplicates in my “Coca Cola problem”.…
A few years ago a friend of mine recommended me [MindManager] 1.0. I instantly fall in love with the product. Last year my company purchased MindManager 6.0. I installed it but never found time to test it properly. I liked the concept from day one, but never really had the…
Back in November Microsoft announced Microsoft Search Server 2008 (MSS). It is built on SharePoint search technology but it does not include any other features. I have been testing it internally ever since and I must say that I am quite impressed with the results. The search engine is quick,…
Microsoft announced CRM4 (Titan) as a very cool product. CRM team has done great improvements, and some of them I listed in Part 1 of this post. The product definitely deserves 4 stars out of 5, but there are some things I would like to change. Here I will list…
During last few weeks I spent some time with CRM 4.0 which is now in RTM phase. Here are some good blogs that you can use to find out more about CRM4: Microsoft Dynamics CRM Team Blog Philip Richardson Sonoma Partners A Freaky Microsoft Dynamics CRM Blog A list of…